AI voice agents and chatbots for pharmacies
Pharmacies field constant calls about prescriptions and opening hours. AI handles the routine ones and books services like vaccinations, while pharmacists handle anything clinical.
On the phone
- Answers "is my prescription ready?" calls with your updates
- Answers opening hours and stock questions
- Books flu vaccines and other services
- Routes medicine questions to the pharmacist
In chat and messages
- Takes prescription orders for collection
- Books vaccinations and health checks
- Sends ready-for-collection messages
- Answers stock questions
What it sounds like
An example of how your AI voice agent would handle a call, using your own prices, times and rules.
Questions it answers for you
- “Is my prescription ready?”
- “Do you do flu vaccines?”
- “What time do you close Sunday?”
- “Do you have this in stock?”
- “Can I talk to the pharmacist?”
CallerCan I book a flu vaccine?
AI voice agentYes, we have slots on Thursday morning. Would 10am suit?
CallerPerfect.
AI voice agentYou're booked. Please bring your PPS number.
When a person is needed
The AI never gives medical advice. All medicine questions go to the pharmacist.
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Hear it before you decide
Ring Jessica, our AI receptionist, or chat with our AI assistant. Ask them anything about your business.