AI voice agents and chatbots for cafés & coffee shops
Cafés don't have time to stand at the phone. AI answers the routine questions and takes celebration cake and catering orders, so baristas can keep the queue moving.
On the phone
- Answers opening hours, menu and seating questions
- Takes celebration cake and platter orders with collection times
- Handles large table requests and buggy or wheelchair access questions
- Takes messages for the owner
In chat and messages
- Takes cake and catering orders with photos of designs
- Shares today's specials and opening hours
- Answers dietary questions from your menu information
- Collects deposits for custom orders
What it sounds like
An example of how your AI chatbot would handle a message, using your own prices, times and rules.
Questions it answers for you
- “What time do you close today?”
- “Can I order a birthday cake?”
- “Do you have vegan options?”
- “Do you do platters for meetings?”
- “Is there wheelchair access?”
Website chatCustomer: Can I order a chocolate cake for Friday?
AI chatbot: Of course. How many people should it serve, and would you like a message on it?
Customer: Twelve, and Happy 40th Siobhán.
AI chatbot: Lovely. That's ready for collection from 10am Friday. Here's the link to pay the deposit.
When a person is needed
Custom design requests and allergy-critical orders go to the owner to confirm.
More in Food & Hospitality
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Restaurants
Take table bookings during service, answer allergen and menu questions and cut no-shows.
Takeaways
Take phone orders during the rush, answer delivery questions and stop losing orders to busy lines.
Wedding Venues
Check dates, send brochures and book show-arounds for couples within minutes of their enquiry.
Hear it before you decide
Ring Jessica, our AI receptionist, or chat with our AI assistant. Ask them anything about your business.