AI voice agents and chatbots for letting & property management
Letting agents get dozens of calls about every rental and a steady stream of maintenance requests. AI screens applicants, logs repairs with photos and sends urgent issues to the right contractor.
On the phone
- Takes maintenance requests and asks the right triage questions
- Sends emergencies such as leaks or no heat to the on-call contractor
- Answers rental enquiries and books viewings
- Takes rent and lease questions and routes them to the property manager
In chat and messages
- Screens rental applicants with the questions you set
- Collects photos of repairs before a contractor is sent
- Answers questions about deposits, references and move-in dates
- Sends tenants updates when a repair is booked
What it sounds like
An example of how your AI chatbot would handle a message, using your own prices, times and rules.
Questions it answers for you
- “Is the apartment still available?”
- “My boiler isn't working, what do I do?”
- “When will my deposit be returned?”
- “Can I have a pet?”
- “When can I move in?”
Website chatCustomer: There's water coming through the ceiling in the bathroom.
AI chatbot: Sorry to hear that. If you can, turn off the water at the stopcock. Is the water near any lights or sockets?
Customer: No.
AI chatbot: Thanks. I've logged this as urgent and sent it to our on-call plumber, who will ring you within 30 minutes. Please send a photo if you can.
When a person is needed
Disputes, arrears and legal questions go to the property manager.
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Hear it before you decide
Ring Jessica, our AI receptionist, or chat with our AI assistant. Ask them anything about your business.