AI voice agents and chatbots for indie game studios
Small studios can't staff a support desk. AI answers player questions from your guides, collects good bug reports and routes press and business enquiries.
On the phone
- Answers player questions by phone for publishers and partners
- Routes press and business enquiries
- Takes partnership enquiries
- Answers questions about release dates you've announced
In chat and messages
- Answers gameplay and troubleshooting questions from your guides
- Collects bug reports with platform, version and steps
- Handles refund questions within the store's rules
- Points players to the right community channels
What it sounds like
An example of how your AI chatbot would handle a message, using your own prices, times and rules.
Questions it answers for you
- “The game crashes on start, what do I do?”
- “When is the next update?”
- “Is it coming to Switch?”
- “How do I get a refund?”
- “Can I stream the game?”
Website chatCustomer: Game crashes when I load my save.
AI chatbot: Sorry about that. Which platform are you on, and which version of the game?
Customer: PC, version 1.2.
AI chatbot: Thanks. Try verifying the game files in Steam. If it still crashes, send your log file and I'll pass it to the developers.
When a person is needed
Bugs and refunds that need a person are logged for the team.
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Hear it before you decide
Ring Jessica, our AI receptionist, or chat with our AI assistant. Ask them anything about your business.